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The Pursuit of Performance Excellence
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Learning
Principles of Learning
Learning Pyramid
Retention Rates
Maslow Pyramid
Maslow’s Hierarchy Needs
Memorization vs. Understanding
Three Parts of the Learning Process
We Learn
Adult Learning
How Children and Adults Learn
Theories
Accelerated Learning
Accelerated Learning Delivery Methods
Creating an Accelerated Learning Environment
Principles of Accelerated Learning
Cognitive Learning Theory
Social Cognitive Theory
Observational Learning
Cognitivism
Connectivism
Constructivism
Types of Behavioral Learning
Behavioral Learning
Behaviorism
Classical Conditioning
Operant Conditioning
Memory
Classification of Memory
Memory Process
Encoding
Paying Attention and memory
Stages of Memory
Organization of Long-term Memory
Types of Memory
Memory Techniques
Mnemonic Devices
Forgetting
Process
Types of Knowledge
Knowledge Dimensions and Cognitive Dimensions
Domains of Learning
Affective Domain
Cognitive Domain
Psychomotor Domain
Learning Cycle
Learning is a Process
Processing Information
Mental Models
Obtaining Information
Factors Affecting Attention
Knowledge, Skills, and Attitudes
Knowledge, Attitudes, Skills, Habits
The K.A.S.H. Box
Types of Attention
Processing Information
Brain and Learning
Cognition and Learning
How We Learn
Perception
Forming a Perception
Influences on Perception
Processing Types
Stages
Preferences
Keirsey Temperaments
Myers-Briggs Type Indicator
The Brain
Brain-based Learning
HBDI
Brain Dominance questionnaire
Whole Brain Model
Left Brain and Right Brain
Theory of Multiple Intelligences
Multiple Intelligences
Multiple Intelligences in the Classroom
Learning Styles
4MAT
Gregorc Mind Styles Model
Gregorc Style Delineator
Kolb Learning Styles
Types of Learning Style Models
Understanding
VAK
VAK Learning Strategies
VAK Preferences
Honey Mumford
Felder-silverman
Index of Learning Styles
Learning Strategies
Study Strategies
The SQ3R method
Studying for Tests
Textbook Annotation
Classroom Learning
Note Taking
Taking Notes in Class
Collaboration – Study Groups
Study Groups
Thinking
Bloom’s Taxonomy
Bloom’s Taxonomy Revised
Learning Taxonomies
Six Facets of Understanding
SOLO Taxonomy
Taxonomy of Significant Learning
Verbs for Learning Objectives
Fink’s Taxonomy Verbs
Critical Thinking
Analytical Thinking and Critical Thinking
Being A Critical Thinker
Critical Thinking vs. Creative Thinking
Types of Thinking
Analytical Thinking
Convergent and Divergent Thinking
Creative Thinking Process
Lateral Thinking
Lateral Thinking Techniques
Six Thinking Hats
Metacognition
Mind Mapping
Mind Mapping Tips
How to Mind Map
Chunking
Chunking in Learning
How to Chunk
Chunking Strategy
Brainstorming
Brainstorming Mind Mapping
Teaching
Principles of Learning
Adult Learning Principles
Strategies for Teaching Adult Learners
Teaching Adult Learners
Teaching Strategies for Adult Learners
Principles of Instruction
Creating Learning Objectives
Learner-centered Approach
Instructor-Centered versus Learner-Centered
ROPES Model
Maslow Believes
Teaching Rules
Business
Performance Management
Autonomy Improves our Performance
Factors Affecting Employee Performance
Pareto Efficiency
Pareto Principle Defined
Knowledge, Skills, and Abilities
Competencies and Behaviors
The Knowledge Hierarchy
Performance Management Cycle
Causes of Poor Performance
Employee Performance Goals
Professional Development Program
Creating a Performance Improvement Plan
Performance Improvement Plan
Program Overview
Elements of Professional Development
Professional Development Goals
Benefits of Professional Development
Training vs Performance Issues
Difference between Needs Assessment and Needs Analysis
Talent Management
Job Fitting
Job Crafting
Succession Planning
Why Talent Management?
Strategic Management
Strategic Planning
Employee Performance Goals
ACT SMARTER Goals
Analyzing Performance Goals
Keys to Effective Employee Goal Setting
Writing Employee Performance Goals
Mission Statement
Organizational Goals
Aligning Organizational Goals to Employee Goals
Nine Performance Variables
Process Mapping
How to Create a Process Map
Three Levels of Organizational Performance
The Law Of Diminishing Returns
Skill Enhancement
Difference between Skill and Ability
Self-Management
Training and Learning
Business training
ADDIE Model
Difference between Training and Education
Evaluating a Training Program
Gagne’s Nine Events of Instruction
Kirkpatrick’s Four Levels of Evaluation
Benefits Kirkpatrick’s Evaluation
Kirkpatrick’s Level 3 Evaluation
Learning Objectives
Components of Learning Objectives
Three Parts of an Objective
Bloom’s Action Verbs
Terminal Objectives
Writing Learning Objectives
Types of Evaluations
Training Evaluation Tools
Training Evaluations
Formative and Summative Evaluations
Quantitative and Qualitative
Surveys and Questionnaires
Course Design
Course Alignment
Elements of Course Design
Learning Goals, Objectives, and Outcomes
Competencies and Learning Objectives
Difference between Competencies and skills
Learning Goals and Learning Objectives
Developing a Training Program
Performance Needs Analysis versus Training Needs Analysis
The Training Cycle
Types of Business Training
Coaching
Differences Coaching Mentoring
Coaching and Mentoring – The Differences
Effective Feedback
Skill Will Matrix
Skill and Will
The GROW Model
Athletics
Physical Development
Flexibility
Types of Stretches
Mental Conditioning
Mind Body Connection
Skill Enhancement
Training
Coaching
Performance Dynamics
Defining Peak Performance
Maximizing Human Performance
Four Levels of Performance
KPI
Motivation
Dan Pink’s Drive
Motivating People through Internal Incentives
Expectancy Theory
Four Dimensions of Motivation
Herzberg’s Two-Factor Theory
Positive and Negative Motivation
Three Components of Motivation
Two Types of Motivation
Performance Improvement Cycle
Steps for Performance Improvement
KSA and the Performance Improvement Process
Steps to Peak Performance
Performance Analysis Checklist
Development Series
Skill Builder
Skill Enhancement Plan
Interpersonal Skills
Change Management
Kotter’s 8 Step Change Model
Coaching for Performance
7 beliefs of Peak Performers
Coaching Model
FUEL Coaching Model
GROW Model for Coaching
Effective Coaching Skills
Types of Coaching
Conflict Resolution
Teambuilding
Facts About Geese
Leadership
Characteristics of Leadership
Leadership Traits vs. Leadership Skills
Personal Effectiveness
Critical Thinking
How To Become a Critical Thinker
Emotional Intelligence
The Seven Habits of Highly Effective People Overview
Stephen Covey’s Seven Habits
Problem Solving
Time Management
80 20 Rule
Managing Your Day
Decision Making
Organization
Organizing your Time
Goal Setting
Benefits of Goal Setting
Goal Setting Steps
Effective Goal Setting
Outcomes and Behaviors
10 Steps of Goal Setting
Setting Goals
Goal Setting Worksheet
Lifetime Goals Worksheet
SAFE Goals
SMART Goals
SMART Goals Worksheet
Objectives
Performance Goals and Outcome Goals
Steps Goal Setting
Types of Goals
Performance Goals and Professional Development Goals
Three Types of Goals
Mental Conditioning
Mindsets
Fixed Mindset and Growth Mindset
Fixed Mindset vs. Growth Mindset
Tool Box
Seven Management and Planning Tools
Activity Network Diagram
Interrelationship Diagram
Matrix Diagram
Prioritization Matrix
Process Decision Program Chart
Tree Diagram
Affinity Diagram
SWOT Analysis
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